CONSUMER AFFAIRS CELEBRATES NATIONAL MEDIATION WEEK

The Los Angeles County Department of Consumer Affairs is proud to celebrate the nationally recognized Mediation Week from Oct. 14-18, 2013. For over 25 years, the Department of Consumer Affairs has helped thousands of consumers in Los Angeles County through its mediation program.

 

“Mediation is an effective and cost-effective option to resolve disputes,” said Brian J. Stiger, Director of the County of Los Angeles Department of Consumer Affairs. “Mediation allows a certified, neutral person to help parties discuss a problem and work towards a mutually acceptable solution.”

 

Representatives from Consumer Affairs’ mediation program will be present in Grand Park to answer questions from the public on Thursday, Oct. 17 from 8 a.m.-1 p.m.

 

The Department resolves disputes through both its community and court-connected mediation programs.

 

Community mediation gives Los Angeles County consumers the option to settle disputed cases without going to court. All mediators are certified in accordance with the requirement of the Dispute Resolution Programs Act.

 

Additionally, the Department of Consumer Affairs is the only government agency that is a provider for court connected mediation. Consumer Affairs conducts on-the-spot mediation in Los Angeles County Superior Court, with cases ranging from Limited Civil jurisdiction litigation, to Unlawful Detainer and Small Claims cases. These mediations help to alleviate the heavy burden of overcrowded calendars in many courtrooms.

 

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